Payments & invoices, sorted.
Subscribe, upgrade, switch payment methods, download GST invoices and request refunds — every action here is logged and reversible.
Need a hand? billing@propdart.com — a senior advisor responds within four working hours.
Plans & pricing
Free for browsers, paid only when you list or promote.
Search, save and enquire on Propdart is always free. Paid plans apply when you post a listing, promote it as Featured, or unlock advisor tools.
See live pricing at propdart.com/pricing. Plans are billed monthly or annually (save 20%). Owners and Tenants can post one free listing every 90 days; Brokers and Builders are always on a paid plan.
Upgrades take effect immediately — we charge the pro-rated difference. Downgrades apply at the end of the current billing cycle so you never lose value you’ve paid for.
Payment methods
UPI
Google Pay, PhonePe, Paytm, BHIM. Instant settlement, no transaction fee.
Cards
All Indian and major international Visa, Mastercard, RuPay and Amex credit and debit cards. Cards are tokenised per RBI mandate.
Netbanking
All 50+ Indian banks supported, including PSU banks.
EMI
Cardless EMI via ZestMoney for annual plans above ₹6,000. 3, 6 and 9 month tenures.
Wallets
Paytm, Mobikwik, Amazon Pay and Freecharge.
Invoices & GST
Tax-compliant invoices for every paid transaction.
A GST-compliant tax invoice (under your registered name or business name) is generated within 60 seconds of every successful payment. Find it at Settings → Billing → Invoices or in the receipt email.
To add or update your GSTIN for input-credit claims, go to Settings → Billing → GST details. New GST details apply to all future invoices — past invoices can be re-issued once per financial year on written request.
Cancellations & refunds
Cancel any time. Refunds follow a transparent timeline.
Cancel from Settings → Billing → Manage plan → Cancel subscription. The cancellation takes effect at the end of the current billing cycle — your listings remain live until then.
Refund eligibility:
- Full refund within 7 days of first purchase if no listing has gone live and no Featured boost has been consumed.
- Pro-rated refund for annual plans cancelled within 30 days, minus the value of any Featured days already consumed.
- No refund after 30 days or for one-time Featured purchases that have started running.
Refunds are credited to the original payment method within 5–7 working days for UPI and 7–10 working days for cards.
Common failures
“Payment debited but plan not activated”
Refresh the page after 60 seconds — most callbacks resolve automatically. If still pending after 30 minutes, write to billing@propdart.com with the bank reference. Failed payments are auto-refunded within 5 working days.“Card declined repeatedly”
Usually a 3-D Secure timeout or international-transaction block. Use UPI or netbanking, or call your bank and enable online transactions for that card.“Wrong GSTIN on invoice”
Update your GSTIN at Billing → GST details and email the invoice number to billing. We re-issue within two working days.“Cannot cancel subscription”
You may be inside the 24-hour cool-off after an upgrade. Try again after 24 hours, or write to billing for a manual cancellation.“Refund not received”
Cards take up to 10 working days; UPI up to 7. Check your bank statement for the Razorpay reference (starts with rfnd_) before contacting support.“Auto-renewal failed”
Card may have expired or RBI mandate limit exceeded. Add a new payment method at Billing → Payment methods and click Retry now.
Still stuck?
Talk to a real human — within four hours.