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6 topics
Listings
Post, edit, verify and promote your property.
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Account & profile
Sign-in, KYC, notifications and privacy.
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Payments & invoices
Plans, refunds, GST and payment failures.
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Buying & renting
Enquiries, site visits, advisors and offers.
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Trust & safety
Report fraud, verify advisors, dispute resolution.
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Technical issues
App bugs, upload errors, browser issues.
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The questions we answer most.
Curated weekly from real tickets, ranked by enquiry volume.
- 01
How do I post my first property?
Listings
- 02
Why is my listing pending review?
Listings
- 03
How do I complete KYC?
Account
- 04
Cancel or refund a Propdart plan
Payments
- 05
Report a suspicious listing or advisor
Trust & safety
- 06
I'm not receiving enquiry emails
Technical
- 07
Change my mobile number
Account
- 08
Photo upload keeps failing
Technical